Services

Users can access claims and beneficiary information through the Noridian Medicare Portal (NMP).The Medicare Administrative Contractor for Oregon (Noridian Administrative Services) is finalizing the system called the Noridian Medicare Portal Login Endeavor and a new system called the Noridian Medicare Portal Login will be available.

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Various Services Of Noridian Health Portal

Contract Management

Noridian’s Supplier Contact Center has proven itself worthy of BenchmarkPortal’s Center of Excellence designation. The certification measures call center performance against the world’s largest database of best practice metrics.

It Includes:

  • Provider Registration and Accreditation – Effective assessment and accreditation to protect the integrity of healthcare programs while expanding provider reach and support.
  • Provider Outreach and Education: A strong, effective and collaborative program that reaches a wide range of providers, including those serving rural areas of our country.
  • Supplier Service Center – Award-winning service team that works with suppliers across the country.
  • Medical Review: Expert review of complaints that helps detect waste and abuse, identifying them for provider training.

Customer Service

As a two-time winner of the Center for Medicare & Medicaid Services Customer Service of the Year program, Noridian sets the highest standard of service in the industry as a whole.

To contain:

  • Award-winning service for vendors/suppliers nationwide
  • Implementation and training of self-service tools to increase supplier autonomy and reduce supplier burden
  • Understand complex medical policies to support provider billing accuracy
  • Manage and supervise talented professionals to increase supplier satisfaction
  • Management strategies to ensure that performance expectations are consistently met and exceeded.

Claims Management

Efficient payment and claim processing procedures save government health programs millions of dollars and increase patient satisfaction. Noridian optimizes legacy systems to bring efficiency and transparency to the process. Our innovative workflows also ensure consistent quality and efficiency.

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Contains:

  • Demand payment
  • Suspend payment
  • Document management
  • Medical need
  • Encoding validation
  • Overpayment recovery
  • Payment order resolution
  • Electronic Data Interchange (EDI)
  • Incoming images for incoming emails

Medical Examination

Fraud, waste and abuse take millions of dollars from recipients of intended benefits every year. Noridian draws on decades of experience to combat abuse of public health funds and identify opportunities for qualifying providers.

It Includes:

  • Determination of medical need
  • coding adequacy
  • Overpayment recovery
  • Claims verification